Marketing Dept. passes the Customers' enquiries to Engineering Dept. which is manned by a Cross Functional Team of technically qualified and well experienced team members. This team checks on the feasibility of manufacturing the fasteners at PFL to customers Requirements.

Once the purchasing commitment is received from the customer, the Advance Product Quality Planning team identifies and records various actions to be initiated.

Necessary documents, such as Product Drawing, Quality Plan and Product Process Plan, Process Flow diagram, PFMEA, Work Instructions, error proofing activity plan, special characteristic identification are all made ready and based on these, trial production is done. The product is then inspected & tested to verify its conformance to requirements and then submitted to the customer along with Production Part Approval Process document and records for customer approval.

After the pilot lot is approved by the customer APQP sign off is prepared indicating that the company is ready for bulk production. A Continual Improvement Core Team (CICT) is there to deploy continual improvement Philosophy through out the company that benefits all customers as well as Pooja Forge.

The continual improvement action plan is implemented and progress is reviewed periodically to revise/update the same.

The company has established & documented the purchasing control plan in order to ensure that all the purchased materials conform to their specified requirements.

Each Forging Unit has a captive Tool Room, fully equipped with modern machine tools, Electric Discharge Machines and Tool Heat Treatment Furnaces. There are several secondary operation machines such as Centre less Grinding, Copy Turning Lathes etc. for making various automobile and special parts.